Usher - Scans tickets as guest enter and exit the theater and notify the Box Office Manager if an error occurs. Upholds the Mission Statement – We create authentic experiences that rock. Prepare and facilitate decorations for special events, parties, property for holidays and any other request by other departments. Maintains knowledge of property information, including memorabilia. Provides superior guest service to all guests.Įducates customers on upcoming promotions and events. Must receive cash handling instructions and abide by property cash handling policies and procedures.Īssists patrons in requests for assistance, services, and information in a courteous, respectful manner. Principal Duties & Responsibilitiesįacilitate events & promotions through distributing gifts, Xtra Credit, and promotional merchandise.Īssists in events through setting up event space, organizing merchandise and decorations, and filling out customer forms. Events & Promotions associates also assist entertainment as ushers when needed and Motorcoach department.
Assist Special Events & Promotions Manager with facilitating the operations of in-house events & promotions which include giveaways, gift pickups, player events.
